Payment & Security

Stowmora is owned and operated by Chengdu Zhouxiada International Trade Co., Ltd.

Accepted Payment Methods

Available payment methods are displayed securely during checkout. Payment options may vary depending on your location, currency, device, and payment provider.

Payment Authorization

All orders are subject to payment authorization, verification, and fraud-prevention checks. Your bank or payment provider may decline a transaction, request additional verification, place a temporary authorization hold, or require additional processing time.

Secure Checkout

Checkout is processed through Shopify and authorized payment providers using security measures designed to protect payment and transaction information.

Stowmora does not directly store complete payment-card details submitted through authorized payment providers.

Prices and Charges

Product prices, shipping fees, applicable taxes, discounts, and the final order total will be displayed before payment is submitted. Please review all information carefully before completing your purchase.

Currency-conversion charges, foreign-transaction fees, or other bank fees may be determined by your payment provider and are not controlled by Stowmora.

Payment Issues

If your payment is declined, please verify that your payment details are correct, your billing address matches the information held by your bank, sufficient funds or credit are available, and any required verification has been completed.

If the issue continues, contact your bank or payment provider. You may also contact Stowmora customer support for checkout-related questions.

Discount Codes

Discount codes must be entered before checkout is completed. Unless otherwise stated, discount codes cannot be combined with other offers, exchanged for cash, transferred, or applied to previous orders.

Refunds

Approved refunds are issued to the original payment method in accordance with our Return & Refund Policy. Your bank or payment provider may require additional time to display a refund after it has been issued.

Business Information

Brand Name: Stowmora
Website: stowmora.com
Legal Company Name: Chengdu Zhouxiada International Trade Co., Ltd.
Registered Address: No. 14 and No. 15, Building 3, No. 81, Section 4, Yong'an Road, Shuangliu District, Chengdu, Sichuan, China, Mailbox No. 0100474
Email: service@stowmora.com
Customer Service Hours: Monday-Saturday, 9:00 AM-6:00 PM EST.

Contact Us

For questions about payments, charges, discounts, refunds, or checkout, please contact Stowmora customer support at service@stowmora.com.

We aim to respond to customer inquiries within 1-2 business days.